Financial Services Workplace Renovation

A dated workplace is reimagined as a thriving, open and collaborative workplace for a confidential financial services client. The existing space, housed in a 3-story suburban office building, was built on a one-to-one workstation layout with 65 inch tall divider panels. The tall panels hindered communication, obscured views and hindered access to natural light form penetrating beyond the perimeter circulation.

The client’s primary objective was to increase staff capacity at this location. Harriman was engaged to conduct departmental programming, space planning and to oversee the transformation of this office environment into an agile 21st-century workplace. The team deployed “Workplace of the Future” concepts to increase density and efficiency. Workplace of the Future is a means of providing additional collaborative work environments while reducing the number of dedicated/resident workstations, resulting in a net gain of usable seats. The space plan utilized a 1:1.3 ratio of offices to workstations with flexibility to increase staff capacity without costly workstation retrofits.

Project Overview


Confidential Financial
Service Client




143,000 Square Feet

Key Contacts

Mark Lee, AIA, LEED AP
Peter Pinkerton, IIDA, NCIDQ

Changing occupancy patterns demanded a new workplace strategy

Taking into account that many staff members work off site, work from home, or are in the office only 1-3 times a week, this updated environment allows the business to accommodate all staff should they come into the office on any given day or provide flex space for lighter staffed days.

All workstations feature a sit-to-stand platform and the ability to reconfigure the layout as project teams flex and move about. Additionally, the removal of tall panels floods the floor with natural light deep into the space.

We’d love to work on a project together.